Customer Service

Contact Us

If your questions have not been answered by our Help Desk or elsewhere on the site, please contact us! You can reach us via telephone, email, and regular mail. We are happy to serve you in any way we can. Please let us know.

Here is our contact information:

Email:
info@theammashop.org(For assistance in finding an item or answering questions regarding site content or policies)
ordering@theammashop.org (For assistance with your submitted order)

Mailing Address:
The AMMA Shop
P. O. Box 613
San Ramon, CA - 94583

Phone:
Within the U.S.: 1.888.JAI.AMMA (1.888.524.2662)
International Customers, please call: 510.537.9467

Fax: 510.889.8585

How to Place an Order
You can place an order via online, telephone, email, and regular mail. Use the method that suits you best:
Online: www.theammashop.org
Use our online store to order items. Currently we only support online payments using VISA or MASTERCARD. If you wish to purchase from The Amma Shop using a check or money order for payment, please mail your check along with the list of items to our mailing address listed below. Your order will be sent out 5-7 days within receipt of your order.

Shipping Options
Fedex Ground: Cost effective, but takes 5-7 days to receive package. Available for shipping within US only
Fedex International Ground: Cost effective shipping to Canada only
Fedex 2-Day: For expedited shipments.
International Shipment (No tracking): Shipments to outside US through USPS. Cost-effective. No tracking.

Please Note:
Sometimes due to Amma's tour schedule in the US orders may be slightly delayed. The Amma Shop is a completely volunteer-run store as all proceeds from the sale of items from our store goes to suppot Amma's numerous charities. Please know that every member of The Amma Shop team is constantly striving to provide improved service to you, our valued customer.

Customs Information:
There may be additional local customs or import duties once your order arrives in your country. Customs forms for all international packages list the value of your order's contents by product type. For instance, orders containing both CDs and books will be listed in a way similar to the following example:

Any customs or import duties are levied in the destination country, and these additional charges must be borne by the recipient. Customs policies vary widely from country to country. You may want to contact your local customs office for further information.

Returns
We guarantee the quality of our inventory. Let us know if you have a question or problem regarding your shipment.
Within 30 days of delivery of a shipment, you may return any of the following items you purchased from The Amma Shop via catalog, mail or web, for any reason, for a full refund (we'll also refund the shipping cost if a return is the result of our error):

We will not accept returns of opened items or items returned more than 30 days after delivery. We do not give refunds on items purchased during Amma's US tour, which are not listed in the catalog.

Wholesale Inquiries
The Amma Shop supplies a variety of retail businesses worldwide. How can we assist you?
For creating a wholesale account with The Amma Shop, please email us at info@theammashop.org with the following:

An Amma Shop representative will contact you by phone or email. Wholesale discounts vary depending upon the product. Wholesale orders receive 40% discount for products carrying the Amma Shop label, and 20% for all other shop items.

Corporate Gifts
Easy to purchase and pleasing to receive; our corporate gifts are innovative! For any occasion, any time of the year, we can make it happen.
Select this option at the 'add to cart' section to enter a gift message on the greeting card of your choice. Greeting card is $2.00 and Gift-wrap is $4.00 per order.
Wrapping: Silver Florentine / Magnolia / Gold Burgundy Swirls

Download Audio & Video Player
To play our audio and video clips, you will need a quick time player. A free player can be downloaded at: Quicktime Player Download

Donate To The Cause
Net proceeds from purchases made at The Amma Shop support Amma's humanitarian projects. See what else you can do to make a difference in the world.
Amma's tireless spirit of dedication to uplifting others has inspired a vast network of charitable activities. She has built numerous healthcare facilities and educational institutions, and created pensions for the destitute. She feeds thousands annually in the US and Europe, and millions more in India. Her countless admirers have discovered the beauty and sense of peace that come from selflessly serving others, and dedicate themselves to world service. Her charitable organization, granted NGO status by the UN in 2005, has donated millions of dollars in tsunami relief aid and one million dollars to the Bush-Clinton Katrina Fund.
To view Amma's Humanitarian Projects: Humanitarian activities
How to make a Donation: Click on "Make a Donation link" on the homepage of the amma.org site. If you wish a particular project to benefit from your donation, please specify in the "donate to project" box located after your personal information on the donation form.